Engineering Practice Nuggets


Posted by Martin M. Lacey on Wed 18 January 2023

Nuggets of Knowledge and Best Practices in Software Engineering

When we design, build, and deploy software we aim to apply patterns and learned best practices in order to produce consistent and robust solutions that are of the highest quality and lowest possible technical dept (burden to maintain).

These powerful nuggets of knowledge, patterns and practices, and key areas that we are evolving and improving will be the subject matter explored with the goal to invigorate vibrant collaboration and innovation, and indeed experimentation and tenacity when things don't go as desired.


Metrics and Quantitative Measures

In addition to the four standard DevOps metrics:

  • Deployment Frequency - How often an organization successfully releases to production
  • Lead Time for Changes - The amount of time it takes a commit to get into production
  • Change Failure Rate - The percentage of deployments causing a failure in production
  • Time to Restore Service - How long it takes an organization to recover from a failure in production

We have begun the process of calculating various metrics on software created at WSBC, using SonarQube in the build and deploy pipelines. These will soon be augmented by Stryker to generate mutant test cases and validate them, as well as the Roslyn Analyzer for further code analysis.

These measurements are calculated when the pipeline for a product is invoked, providing us with statistical data that we can use to gauge the quality improvements over time.


Engineering Capability Maturity

We are now developing a Capability Maturity Model for Software Engineering Practices at WSBC, similar to the Maturity Model for Agile practices combined with CMM for Software - and supported by Scaled Agile Framework for the Enterprise (SAFe).

We are working to identify the capabilities at each level and how to measure them, and how to put processes in place or refine existing processes to support their improvement and cultivate an open culture of experiment-fail-learn and share as discussed in Fail, Learn, Reset!.


EDO Ce Recommended Product Catalog

The EDO Recommended Product Catalog is getting a radical facelift, with a cool new periodic-table style layout with pop-up cells that clearly describe the product and purpose and current version. Clicking on the tile opens a modal dialog describing the product in full, with links to download either from ServiceNow or the product own download page.

We are busily creating Phase II, enabling a Search capability and populating the table cells based on a query to live editable data in SharePoint.

In a future post, we will dig deeper into the Product Catalog; how it has evolved to support and enhance our development teams navigation, education, and adoption of technology recommended for our development community.


Watch this space for bi-weekly Engineering Practice updates, latest developments, and recommended best practices, techniques, patterns, and methods recommended for building the next generation of interconnected loosely-coupled systems and services in our Software Factory Vision.